If you see the 'User account locked' message on the log-in page, this is because you have used the wrong password 3 times so for security your user is locked, to unlock click on the 'Forgotten your password' link and an email will be sent to enable you to set a new password and your account will be unlocked.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article